Can I reset my password in the app?
Yes – use the ‘Reset Password’ button that displays under the ‘Sign In’ button when you first open the app.
Can I register in the app?
Sorry, no. Presently you must register on your computer, tablet, or on your phone within the web browser. The links available via the Register button at the top of the Home page will allow you to do so.
Can I add a player to my profile in the app?
Sorry, no. Presently adding players to a profile must be done via your club’s Member Zone.
Can I get notifications for events?
Yes – members can select how far in advance that the app will notify them. This is available in the Settings menu, under Notifications.
I’m a member at more than one club that uses PowerUp – can I still use the app?
Yes. Members can switch between their clubs using the dropdown arrow at the top of the Home page of the app.
Why don’t I see a particular feature (e.g. tracked items, attendance, etc.)?
The features and content available in the PowerUp Connect app are managed entirely, and at the discretion of your home club, including release dates for rosters, games, etc.. If you believe you should be seeing a feature but aren’t – contact your home club.
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